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The person making the reservation and signing the Rental Agreement is referred to as the “Guest”. The Guest must be 25 years of age or older unless noted on the listing description. The Guest is responsible for payment as well as advising all occupants in their party of the Terms and Conditions in this document. At the time of reservation, the Guest accepts full responsibility for the actions of all other occupants in their party.
CONDITION AND USE OF THE PROPERTY
Upon occupancy of the Property, and during the term of the rental, the Guest shall promptly notify Stowe Properties of any non-functioning appliances, fixtures, or utilities. Stowe Properties shall not be responsible for any damage caused by utility malfunctions but will use its best efforts to correct any reported issues as quickly as possible.
All Guests agree to act in a responsible and respectful manner toward other Guests and neighbors of adjoining properties. If at any time during the stay a Guest acts in an unruly or malicious manner with verbal or physical abuse, this will result in immediate termination of the rental and forfeiture of all monies paid.
No parties, catering, or outside music permitted without prior consent. The under-age consumption of alcohol or drugs by Guests, or driving while intoxicated or any accident involving intoxication of Guests shall not be the responsibility of Stowe Properties or Property owner. Guest shall comply with all rules, regulations, and other requirements of any community association or other covenants, conditions, and restrictions that are applicable to the Property.
An agent of Stowe Properties may enter the premises at any time in the event of an emergency but will use its best efforts to give 24-hour notice for normal maintenance. Stowe Properties reserves the right to refuse or cancel, without penalty, the reservation of any guest who has previously breached the Stowe Properties Terms and Conditions.
RESERVATION REQUIREMENTS
50% of the total rental amount is due at the time of booking. Rental rates are subject to change and reservations are not considered confirmed until Stowe Properties has received payment.
FEES AND TAXES
Vacation property rentals are subject to the state of Vermont rooms and meals tax of 9% and the Stowe local tax of 1%. A fee of $35.00 will be charged for all returned checks.
UNAVAILABILITY OF PROPERTY
In the event that the confirmed Property is not available due to circumstances beyond the control of Stowe Properties, the guest shall not hold Stowe Properties liable. If comparable accommodations are not available, the guest will receive a full refund.
NUMBER OF OCCUPANTS
The number of occupants cannot exceed the maximum number of occupants described for each property without prior arrangements. Infants and children are considered occupants and as such will be included in the count.
CHECK-IN TIME
4:00 p.m. We will honor requests for an earlier arrival if possible. Please contact us if you expect to arrive later in the evening so arrangements can be made if necessary.
CHECK-OUT TIME
Prior to 11:00 a.m. on departure day unless otherwise noted on listing in order for us to clean the property for the next guest.
DEPARTURE CLEANING
A standard cleaning fee which varies by property has been added to each rental agreement. Guest agrees to care for and use the premises in a clean and sanitary manner and to dispose of all garbage in trash bins provided. Guest shall use all systems, plumbing, appliances, and fixtures properly in accordance with their intended purposes keeping them in a clean condition, and the Guest shall be liable for any expense of cleaning, repair, or replacement from failure to observe this obligation. Properties are inspected after every stay and guests are responsible for leaving the property reasonably clean and orderly at departure. At its sole discretion, Stowe Properties reserves the right to charge additional cleaning fees if this requirement is not met.
CANCELLATION
All dates with the exception of Holiday and Seasonal Stays: Guest receives 100% (less $25 cancellation fee) if cancellation occurs more than 14 days before arrival; Guest receives 50% (less $25 cancellation fee) if cancellation occurs more than 7 days before arrival; no refunds within 7 days of arrival.
Holiday and Seasonal Stay Cancellation Policy: Guest receives 100% (less $25 cancellation fee) if cancellation occurs more than 30 days before arrival; Guest receives 50% (less $25 cancellation fee) if cancellation occurs more than 14 days before arrival; no refunds within 14 days of arrival.
Late arrival, early departure, or any inclement weather or other unanticipated circumstances shall not result in any refund of rent or deposit.
ALL PROPERTIES ARE SMOKE-FREE
Smoking is not permitted inside any of our rental properties. Please note that any guest failing to comply will be charged an additional $250 cleaning fee.
PET POLICY
Dogs must be approved at the time of reservation and only at properties identified as “pets considered”. Adult dogs only. Cats are not permitted.
We ask you to be respectful of nearby neighbors. As a rule, please remember to have your dog on a leash where appropriate and not to leave them unattended for any length of time.
You agree to pick up after your pet and dispose of waste properly.
Pet damage must be reported DURING your stay so we can promptly schedule repairs. If your pet causes damage which would include scratches to wood furnishings and doors, you agree to pay for repairs. Guests are fully responsible for repairs for damage to the Property.
Due to insurance restrictions we are not able to allow; Akita, Australian Blue Heeler, Boxer, Bull Mastiffs, Chow, Dalmatian, Doberman, English Bulldog, Great Dane, Husky (any type), Malamute, Mastiff (any variation), Pit Bulls, Rottweiler, Saint Bernard, or Wolf‐dog Hybrid.
LEFT AND/OR STOLEN ITEMS – Stowe Properties is not responsible for any personal item(s) left in the home or any personal item(s) that are stolen during tenants stay. If Stowe Properties is able to recover any personal items left in the home, the guest may choose to have Stowe Properties ship the item(s) to the guest at the guest’s expense. Items unclaimed after 30 days will be donated to a local charity. We are not responsible for items left behind.
MAINTENANCE ISSUES – Maintenance problems in the home will be handled in a timely and professional manner. The rental rate will not be adjusted due to any malfunction of equipment, which includes but is not limited to TV’s, VCR’s, DVD players, satellite or cable TV, air conditioning units, hot water heaters, stoves, refrigerators, door locks, and hot tubs.
HOT TUB/SPA USE – There are certain health risks associated with a hot tub/spa and it is to be used at your own risk. Guests will hold harmless and indemnify Stowe Properties, and the Home or property owner against any and all claims and actions arising out of the use of the hot tub/spa, including, without limitation, expenses, judgments, fines, settlements and other amounts actually and reasonably incurred in connection with any liability, suit, action, loss, or damages arising or resulting from the Guest use of the hot tub/spa. Guest acknowledges that use of amenities, including but not limited to hot tub/spas, pools, fireplaces, decks, and the like may be potentially dangerous and involve potential risks if improperly used, particularly with regard to children, and such use is at the Guest’s own risk.
DO NOT STAND ON THE HOT TUB COVERS. Hot tub covers are for insulation purposes and are not designed to support a person or persons. When not using the hot tub please leave the cover on so the hot tub will stay warm. Properties with hot tubs are serviced and cleaned on a regular basis by a professional service independent of the property owner or Stowe Properties. While every effort has been made to ensure that the water quality is clean and meets all recommended health standards, neither Stowe Properties or the property owner can guarantee the use of the spa will not have an adverse effect on the person entering the tub.
RISK OF LOSS AND INDEMNIFICATION
By accepting this reservation, Guest agrees that all personal property, furnishings, personal affects and other items brought into the Property by Guest or their permitted guests and visitors shall be at the sole risk of Guest with regard to any theft, damage, destruction, or other loss, and Stowe Properties shall not be responsible or liable for the above for any reason whatsoever.
Guest hereby covenants and agrees to indemnify and hold harmless Stowe Properties and its owners from and against any claims, damages, liabilities, costs, and attorney’s fees due to any claims relating to destruction of property, injury to persons, and/or loss of life sustained by Guest, or family and visitors of Guest, in or about the Property. This shall equally apply to all actions, claims, damages, liabilities, costs, and attorney’s fees incurred by Guest, permitted guests, visitors, agents of Guest, representatives of Guest, or successors of Guest. Guest expressly agrees to save and hold Stowe Properties and its owners harmless in all such cases. Guest, jointly and severally for themselves, their permitted guests, invitees, licensees, or other persons that they may allow upon the Property, and the heirs, successors and personal representatives of such parties, agree to assume and accept any and all risk of injury, death, or property damage that may occur on the Property.
Travel to mountain areas, including but not limited to outdoor activities, at any time of year involve risks about which the Guests must make themselves aware. Guests will hold harmless and indemnify Stowe Properties and the Property owner against any and all claims and actions arising out of activities that they participate in during their stay, and all risks associated with the possibility of slippery conditions, falling snow and ice, freezing or high temperatures at all times inside and outside of the Property.
We reserve the right to modify these Terms & Conditions at any time, and without prior notice, by posting an amended and dated Terms & Conditions that is always accessible through the Terms & Conditions link on our website.